Education Program Manager

Are you interested in delivering best-in-class training content?

Do you enjoy being part of a team that works with a diverse range of technology?

About the Business

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com

About our Team

LexisNexis helps predict, assess, and manage risk for industries and governments with crucial information. The company aims to aid customers in making better decisions through advanced analytics and technology.

About the Role

This is a position that exists to coordinate and lead training efforts for Professional Services teams in the APAC region for LexisNexis Risk Solutions. The candidate will support the Regional Professional Services Directors to assure that Solutions Consultants, Technical Consultants, Fraud Data Analysts and Engagement Managers have the knowledge and skills required to perform their job.

Responsibilities

• Developing leadership and consultative competencies to improve organizational effectiveness and goal attainment.

• Coordinating various programs and workshops in the region, including onboarding, product, market, and technical training.

• Facilitating professional development courses to build consulting acumen across teams.

• Conducting new hire training, preparing materials, and assessing performance.

• Ensuring all training and development programs are consistent with LNRS vision, mission, values, and goals.

• Collaborating with other regions to share best practices and ensure the highest quality of training.

• Working on multiple projects simultaneously.

• Performing other duties as assigned.

Requirements

• Be able to present, communicate, and collaborate to train and work with all employees.

• Have extensive experience skillfully coordinating and delivering training.

• Possess project management, organizational, and multitasking skills to effectively manage training programs.

• Be able to work independently with minimal supervision.

• Solid computer and technical skills

• Experience working in a technical role or with other technical roles is advantageous.

Learn more about the LexisNexis Risk team and how we work here (https://relx.wd3.myworkdayjobs.com/RiskSolutions/page/21c296c982531000b79663f3194b0000)

At LexisNexis Risk Solutions, having diverse employees with different perspectives is key to creating innovative new products for our global customers. We have 30 diversity employee networks globally and prioritize inclusive leadership and equitable processes as part of our culture. Our aim is for every employee to be the best version of themselves. We would actively welcome applications from candidates of diverse backgrounds and underrepresented groups.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .

RELX is a global provider of information and analytics for professional and business customers across industries.

We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.

In short, we enable our customers to make better decisions, get better results and be more productive.