Job Description

Job Description

Oracle Customer Success Services (CSS) is an organization of 10,000+ employees that supports over 6,000 companies around the world. We are uniquely positioned to help customers with the most challenging and complex requirements to accelerate innovation in their IT environment and make the most of their investment in Oracle technology.

Service Solutions/Pre-Sales of Brazil is a key component of CSS to build strategic service offerings, provide Sales technical expertise and is staffed with experienced solution engineers and enterprise architects.

Attend meetings with potential customers to determine technical and business requirements and ensure that all necessary information is collated prior to producing a solution

Create solutions around CSS services related to Oracle products including cloud technologies

Provide technical solutions in a professional manner and to agreed timeframes

Create and confidently deliver technical presentations internally and externally

Make presentations to C-Level executives on Oracle services, key benefits and differentiators

Working with the sales team to determine solutions to customers’ problems and supporting the sales team to present proposals to customers.

Conduct Sales enablement sessions on Oracle products and services

Work with Product Management to feedback on issues with current services and provide input around new services

Build productive relationships internally and externally, fostering teamwork by keeping colleagues updated on activities

Build relationships with customers and proactively seek new sales opportunities by developing new relationships with prospective customers.

Able to understand business drivers and risks involved to the customer and to Oracle

Sell technical solutions to the customer with professionalism and enthusiasm

Ability to demonstrate solutions related to Oracle products and technologies effectively to audiences of varied technical knowledge

Mission:

Assume strategic ownership of CSS portfolio domains of OCI and Infrastructure Services and contribute to portfolio management and Business Development. Build compelling Service offerings for our customers, featuring the latest Oracle technologies and capabilities. Engage in XLOB collaboration representing CSS to Oracle Product Management, Product Development, Product Support, Consulting and Education.

Experience:

• Bachelor's degree in Computer Science or Engineering required; Master's or Ph.D. preferred

• Experience in Cloud technologies from Oracle OCI, Azure, AWS and GCP in addition to On-Prem

• 10+ years of IT services, including substantial direct experience in services roles within multiple external IT services providers

• Commercial constructs and contract management, including construction of TCO analyses and pricing for complex service offers

• Large scale IT project and program management, including major transformation, migration, and solution deployment projects

Skills:

• Familiarity in Oracle products and technologies in domains, such as:

• Oracle OCI commercial clouds, Sovereign clouds, government clouds, Cloud@Customer, Dedicated Region & Alloy

• Oracle Engineered systems such as Exadata, Private Cloud Appliance, and Database Appliance

• Oracle storage technologies, such as ZDLRA, ZFS Appliances, and tape technologies

• Oracle enterprise applications such as E-Business Suite, Peoplesoft, Siebel, JD Edwards, etc.

• OCI Services such as Autonomous Database, OAC, OIC

• Oracle Fusion Middleware components such as Weblogic, IdM, SOA/BPEL/JMS

• Familiarity in the following technical fields:

• Development tools and language development in Terraform, Ansible, Python, Java, C, R

• DevOps tooling such as Jenkins, Gitlab, Jira and testing tools such as Selenium, OATS, Loadrunner and RUEI

• Data Science services including design of environments requiring projects, model deployments, data science SDKs, Jupyterlab, Zeppelin notebook sessions

• Monitoring tools such as OEM, O&M, Grafana, Kibana

• Data structures and algorithms a must, including data processing capabilities of Spark, Kafka and data stores such as Hadoop, NoSQL, Map Reduce

• Networking & Security experience: networks, subnets, route tables, gateways, DNS services, load balancers, firewalls, auditing, logging, etc.

• WAN connectivity architecture and performance

• Security domains: i.e. Identity and Access Management, web/database/system security, etc.

• High Availability and Disaster Recovery configurations

• Enterprise storage systems configuration and optimization for enterprise apps

• One or more cloud certifications: Oracle Certifications: OCI Associate Architect, OCI Architect Professional; AWS Certifications: AWS Solutions Architect, AWS Security Specialist, Microsoft Certifications: Azure Security Engineer, Associate, Azure Solutions Architect, Google Certifications: GCP Cloud Architect Certification

• Certification as TOGAF Architect desirable

Responsibilities

As a Services Solution Architect you will be responsible as the expert for formulating and leading pre-sales technical activity to prospective clients and customers while ensuring customer satisfaction.

Focuses on large or complex sales opportunities that need creative and complex solutions.

Develops productivity tools and training for other Solution Architects and Sales Representatives.

Develops and delivers outstanding Oracle presentations and demonstrations.

Leads any and all aspects of the technical sales process. Advises internal and external clients on overall architect solutions.

Scope :

• Deliver CSS services for Brazilian customers with critically important estates in multi-cloud enterprise environments

• Specialize in evolving areas of cloud architecture with focus on providing security, reliability, and operability for services that will be contracted by large-scale, project-based IT deployments

• Incubate services from Oracle and partners in prototypes, demos, and package for delivery ready implementations

• Maintain current deep knowledge in technology specialization, and act as a trusted advisor and subject-matter guide across Oracle and to partners and customers

• Exercise comportment with very strong customer facing presentation and interaction skills at executive management and C-Level

• Articulate service and technology solutions in terms of business value and risk in presentations, at conferences and in public online venues

Employer Description

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Skills

Cloud Technologies

Leadership Ability

OCI (Oracle Cloud Infrastructure)

Oracle Cloud architecture

Multi-Cloud architecture experience

Pre-Sales Experience

Architect Solutions

Excellent presentation skills

RFP (Request For Proposal)

Technical Sales Process

IT Infrastructure

Career Level -

Responsibilities

As a Principal Sales Consultant you will be responsible as the expert for formulating and leading presales technical / functional support activity to prospective clients and customers while ensuring customer satisfaction. Acts as a technical resource and mentor for less experienced Sales Consultants. Focuses on large or complex sales opportunities that need creative and complex solutions. Develops productivity tools and training for other Sales Consultants. Develops and delivers outstanding Oracle presentations and demonstrations. Leads any and all aspects of the technical sales process. Advises internal and external clients on overall architect solutions.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer