Shift Supervisor (For complete job description see the Mental Health Association website - https://www.mhainc.org/careers/) General Information Job Title: Shift Supervisor Location: 995 Worthington Street Springfield, MA, 01109 Employee Type: FT Job Category: Shift Supervisor Industry: non-profit Contact Information Name: Jennifer Rivera Phone: 413-233-5397 Email: jerivera@mhainc.org Description MHA is hiring immediately for a shift supervisor. The Shift Supervisor will work alongside the program supervisor, the shift supervisor provides leadership and support to residential staff to empower participants in achieving their vision of recovery and rehabilitation. Supports staff with a strength-based approach that fosters growth and opportunity. The shift supervisor leads by modeling interactions with participants that focus on strength and resiliency through person-centered planning. Ensure coordination and delivery of services to a designated program by observing interactions in the milieu and through data compiled from reports. The shift supervisor maintains compliance with Federal, State, and Mental Health Association policies and regulations. Shift Supervisor Required Knowledge, Skills, and Abilities Valid driver\'s license, sufficient automobile insurance, acceptable driving record, and a safe reliable vehicle during working hours. Demonstrated ability to work independently, manage time, prioritize tasks, take initiative, follow through, and work cooperatively as a member of a team. Good oral, written, computer, and organizational skills. Demonstrated ability to adapt to the changing needs of the program participants. Strong interpersonal skills, patience, caring, and compassion. Must be able to pass and maintain certifications in medication administration (MAP), CPR, and first aid. Shift Supervisor Required Education and Experience High school diploma or equivalent (GED). College degree in human services or relevant field is preferred. At least six months experience required in a related field. One year preferred.