Desenvolva sua carreira na Ball, lder mundial na fabricao de embalagens sustentveis de alumnio. Alcance coisas extraordinrias ao se juntar nossa equipe e faa a diferena em seu desenvolvimento profissional, na comunidade e em todo o mundo!

A Ball est entusiasmada por receber o prmio Top 100 Global Most Loved Workplace de 2023 da Newsweek! Como lderes de produtos sustentveis, temos mais de 21.000 membros em equipes globais. Desde latas e copos de alumnio infinitamente reciclveis at garrafas de aerossol, nosso objetivo contribuir para uma comunidade, uma sociedade e um mundo melhores.

The role of the Shared Services Supervisor is responsible for leading a team of Shared Services analysts to ensure the seamless execution of operational processes within our shared services environment, focused on Source to Payprocess. The Shared Services supervisor is integral to delivery of a service to business operations, driving global standardization and optimization of processes across Ball.

Main Responsibilities:

• Oversee the end-to-end execution of various operational processes within the business process area, ensuring adherence to established procedures and timeline

• Lead, mentor, and supervise a team of process analysts and coordinators, providing guidance and support to ensure their success and professional growth.

• Collaborate with cross-functional teams to align process execution with overall business objectives, driving continuous improvement and operational excellence.

• Monitor team performance and individual contributions, conducting regular performance assessments and providing constructive feedback.

• Identify process inefficiencies and opportunities for optimization, leading the implementation of process improvements.

• Foster a culture of accountability, ownership, and teamwork within the team.

• Establish and maintain process documentation, including standard operating procedures (SOPs) and process maps, to ensure consistency and knowledge sharing.

• Act as a point of escalation for complex process-related inquiries and issues, working to find effective solutions and resolutions.

• Collaborate with internal stakeholders to gather insights and feedback to further enhance process execution and service quality.

• Utilize data and analytics to monitor process metrics, track key performance indicators, and drive data-driven decision-making.

Main Requirements:

• Completed Bachelor's Degree

• Advanced/Fluent English

• Increasing experience of levels of responsibility in a large, complex GBS (Global Business Services) environment

• Experience on global, multinational and remotes teams within a matrix organization, with demonstrated ability to work across multiple critical paths and resolve conflicts in a collaborative manner

• Strong skills in Project Management, Customer Service, Change Facilitation, Effective Communication, Influence, Problem Solving and Analytical / Quantitative

• Strong skills in Microsoft Suite, especially in Excel

• Expert knowledge in Enterprise Resource Planning (ERP), especially in SAP and/or JDE.

A Ball Corporation uma empresa de oportunidades iguais. Incentivamos ativamente inscries de todas as pessoas, independentemente de sexo, idade, etnia, f, habilidade ou orientao.

Ao ingressar na Ball, voc pertence a uma equipe de mais de 21.000 membros em todo o mundo.Nossos produtos vo desde latas de alumnio infinitamente reciclveis, copos at garrafas de aerosol, que permitem que nossos clientes contribuam para um mundo melhor.

Cada um de ns tem um profundo compromisso com a diversidade e a incluso, que a base de nossa cultura de pertencimento.

Todos na Ball esto fazendo a diferena fazendo o que amamos. Porque aquilo que criamos pode mudar, mas o que sempre faremos a diferena.

Por favor, tenha em considerao que o nome do cargo anunciado pode variar em relao ao nome do cargo no contrato devido estrutura local e sistemas globais de RH.

Equal Opportunity Employer

Minority, Female, Disabled, Lesbian, Gay, Bi-sexual, Transgender and Veterans