Job Description: Perkins Coie is looking for a qualified, dynamic individual to take on the Reception and Client Service Coordinator role responsible for all aspects of the client experience by providing consistent, Perkins Coie brand-identifiable, superior personal client service. The Reception and Client Service Coordinator performs all functions related to receiving telephone calls, including firmwide telephone coverage, and greeting clients, guests, and vendors. Coordinating reservations for conference rooms, hoteling, and visitor office spaces, including catering for meetings and events; and accepting deliveries and directing them to appropriate individual(s) within the firm according to established policies and procedures. *Please note a cover letter is required to be considered for this role. ESSENTIAL FUNCTIONS These essential functions are primary job duties that incumbents must be able to perform unassisted or with some reasonable accommodation. Welcome and greet clients and visitors and ensure proper clearance and routing of guests in accordance with firm policies and notify the supervisor of unique situations. Receive incoming telephone calls in a professional and timely manner for both the local office and the firm, in accordance with the procedures for firmwide telephone coverage. Communicate with internal and external clients, either in person or via the telephone, in a courteous and highly professional manner while delivering strong client care. Reserve and/or approve conference room requests in accordance with the instructions given; use the firm's meeting room software; and collaborate with legal practice and executive assistants and other firm personnel, as needed. Manage all catering orders for approved meetings and events, collaborating with hospitality and other firm personnel as needed, including processing and submitting invoices for approval and payment. Follow the firm policies and protocols for catering-cost limits, budgets, and billing codes for non-client, internal, and/or practice group-related meetings, department meetings, committee meetings, business professional meetings, internal working lunches, etc. Oversee hoteling, visitor reservations, and office and workspace inventory. Accommodate business needs by optimizing available space; ensure that spaces are clean and stocked with basic office supplies and visitor tip sheets. Manage all concierge-level requests (i.e., taxis, flowers, etc.) in accordance with the instructions given and ensure that adequate records are kept. Assist guests with special requests such as printing, food orders, scanning, basic supplies, wi-fi passwords, basic technology-related troubleshooting, directions to or recommendations of local restaurants and other businesses, etc. Follow firm policy accepting the service of legal papers/process servers and notify the designated personnel identified in the local office procedures. Record documents received, process deliveries, and validate parking, as needed. Be vigilant of who accesses the floors, follow the firm's floor safety policies, and report concerns to the supervisor when necessary. Verify guest identification, issue guest name badges, and announce guests in compliance with firm protocol. Notify operations and administration of janitorial and building maintenance requests. Issue loaner card keys to firm employees; provide vendors with vendor card keys as appropriate, and maintain accurate records of their disposition; manage and track the inventory of cards. Participate in team meetings and provide regular feedback; update the local and firm desk books as needed at least every quarter. Participate in the onboarding process with new timekeepers and business professionals, highlighting the benefits provided by the firm's reception and client service coordinators. Assist office administration, legal practice and executive ass