Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

We seek creative and innovative people, who are willing to join us in the challenges of the business and are committed to providing superior service. In this opportunity the company is looking for a Director, Marketing – Brazil to perform in the Global Merchant & Network Services business unit of American Express.

The Director, Marketing – Brazil will take the lead in partner facing local marketing activity for Global Network Services (GNS) in Brazil. GNS operates in all regions globally to drive scale and relevance for the American Express Brand. The successful candidate will lead a team of 3 colleagues to deliver best in class issuer and acquirer marketing strategies with our partners.

Key responsibilities will include:

• Marketing lead to bank partners, both issuing and acquiring, as it relates to key activities (e.g. new product development, product refreshes, development of local value proposition, perception of coverage, etc.).

• Drive prioritization of key growth levers with existing partners and supporting negotiations with potential partners, working closely with the Business Development teams.

• Work with Global Marketing Centers of Excellence to ensure global approach is replicated across marketing in the region.

• Where appropriate, develop and implement local assets and capabilities that comply with guidelines provided by the Global Product and Benefits team.

• Ensure marketing campaigns align with company’s strategic objectives and are informed by research, analytics and metrics.

• Develop deep understanding of competitive landscape in the market.

Required:

• First class relationship skills to interact at all levels across partner organizations (to C-Level) and within Amex.

• Strong innovative marketer who can translate marketing ideas into clear marketing tactics / actions.

• Previous leadership managing teams of 5 , preferably across multiple markets, with a thoughtful and deliberate approach to managing team members at a distance and a strong track record of developing talent.

• Strong influencing skills, interpersonal skills and relationship management skills.

• Previous knowledge of external, local knowledge and competitive landscape in this market / similar regions is a plus.

• Uses understanding of cultural differences to influence actions and decisions.

• Highly resilient, with an ability to drive results in challenging business environment whilst thriving on change and creating clarity.

• Excellent communication skills and ability to create and deliver persuasive high impact presentations.

• Strong collaboration skills to effectively partner with global marketing resources within the team to ensure global to local transfer and relevant activation of key strategies and processes.

• People management experience and focus on developing talent.

• Passionate customer focus with a growth mindset and determination to succeed.

• Fluency in Portuguese and English. Spanish as a plus.

• Marketing Degree. MBA as a plus

Qualifications

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• Support for financial-well-being and retirement

• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• Generous paid parental leave policies (depending on your location)

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job: Marketing

Primary Location: Brazil-Sao Paulo-São Paulo

Schedule Full-time

Req ID: 24006865