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Concentrix Director, Business Development in Raleigh, North Carolina

Job Title:

Director, Business Development

Job Description

About Concentrix:

We’re a company like no other. We are fanatical about our staff and are constantly helping them grow and achieve their career goals. We are a global workplace that offers YOU infinite possibilities!

Company Overview:

In today’s hyper-connected world, customers expect experiences to be seamless, frictionless, and always-on. At Concentrix + Webhelp, we’re creating game-changing customer journeys for the world’s best brands and the ones changing the world as we know it.

Whether you’re a small company with big ideas or a leading global brand, we’re not just your next-door neighbor, we’re everyone’s, everywhere. It doesn’t matter if your customer journey spans channels, technology, or even oceans—we’ve got you covered. We’re behind the scenes of the brands you rely on every day. So chances are, you already know us!

At a Glance:

*2000+ Clients

*450,000 Game Changers

*155+ Fortune Global 500 Clients

*320+ New Economy Clients

*131 Industry Awards

*70+ countries on 6 continents

*150+ Spoken Languages

About our B2B Sales Practice:

Within Concentrix, we have developed one specific practice about B2B Sales, with more than 10,000 sales game changers dedicated to B2B sales and 20 multilingual hubs around the world. We are a top leader in this specific BPO segment working with iconic brands.

We are not there for the status quo and therefore we work hard to shape the future of B2B sales, gathering the best people and the best technology- including Gen AI for Sales.

Main accountabilities:

· Building solid relationships with clients, prospects and partners in the region with a specific focus on High Growth tech companies willing to scale worldwide

· Developing in-depth knowledge of company offerings to identify profitable business opportunities, build priority targets list and pursuit plans

· Managing requests for proposals (RFPs), processes (including documents preparation) and negotiations to close deals

· Researching emerging trends and recommending new company offerings to satisfy customers’ needs, competition screening

· Supporting the co-construction of new offers and disruptive commercial models

· Attending industry events and representing Concentrix in relevant webinars, partners events, professional local organizations, etc.

· Developing and managing strategic partnerships to grow business

· Maintaining accurate sales pipeline data, tracking opportunities, contacts etc.

What are the skills we are looking for?

· Overall, the right profile is likely to have around 8 to 12 years’ experience, ideally with experience in consultative selling with topics around High Tech Sales and B2B digital transformation

· Hunter and Collaborator; Consultative Sales experience

· Experience in B2B Business Development; B2B sales, whether within a BPO company or in-house

· Excellent analytical, problem-solving, and decision-making skills

· Exceptional leadership and management skills; Effective communication and negotiation skills

· Strong business acumen and attention to details and persuasion

· Sense of service and expertise in customer relationship/satisfaction

· A commitment to high professional ethical standards and a diverse workplace environment.

· A solid fit with our culture: putting people first, puts clients at the heart, thrives to enjoy every day and being a passionate game changer

· Fluency in Spanish is a plus

Location:

US: Work-at-Home

Time Type: Full time

Location:

USA, GA, Work-at-Home

Language Requirements:

Time Type:

Full time2024-05-13

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)

Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

•English (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf)

•Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf)

To request a reasonable accommodation please click here (https://jobs.concentrix.com/global/en/reasonable-accomodation) .

If you wish to review the Affirmative Action Plan, please click here (https://jobs.concentrix.com/global/en/affirmative-action) .

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