Description:

Description - External

Located on Osaka Bay, Hyatt Regency Osaka is in close proximity to popular attractions such as the ‘Kaiyukan’ aquarium and Universal Studios Japan. For the business traveler, Intex Osaka exhibition hall, Asia Pacific Trade Center and the Osaka Prefecture Government building are adjacent to the hotel.

A Director of Rooms is responsible for ensuring the smooth operation of guest services, concierge services, housekeeping and communications in an attentive, friendly, efficient, and courteous manner. The Director of Rooms is also overall responsible for providing all guests with quality service while maximizing room revenue and productivity, and developing managers and employees.

Qualifications:

Qualifications - External

The ideal Director of Rooms candidate will have: excellent communication skills in all aspects; professional and appropriate business appearance and presentation; 3-5 years experience in a comparable position in an international hotel operation; excellent knowledge of all aspects of Rooms Division Operations; excellent organisational and administrative skills; excellent guest service and problem resolution skills; the flexibility to meet the demands of a 24 hour operation; and the ability to work comprehensively with spreadsheets and budgeting packages.

Primary Location: JP-Kansai-Osaka

Organization: Hyatt Regency Osaka

Job Level: Full-time

Job: Front Office

Req ID: OSA000200

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.