Compensation & Total Rewards Manager (req5350)

Job Number: req5350

Job Title: Compensation & Total Rewards Manager

Number of Openings: 1

Job/Employment Type: FT

Country: USA

State/Province: New York

City: Niagara Falls

Job Category: Human Resources

Career Level: Management

Level of Education: Bachelors (Four Year Degree)

Years of Experience: 7-10 years

Position Description

Responsible for the management of the corporate-wide Total Rewards programs including compensation, team member benefits, Leave of Absence/Family Medical Leave, and Wellness initiatives, for all Seneca Gaming Corporation properties. Evaluating plan designs and making recommendations to enhance the plans, and oversight of Team Member benefit enrollments and communications. Researches and analyzes benefit data and prepares reports and proposals for senior management consideration. Manages the design, implementation and administration of effective compensation programs and policies, including job evaluation, salary administration, performance management, and variable pay program design. Design, implement and maintain benefits related applications, systems, database and associated data feeds, interfaces, and processes. Partner with HR Systems and HRIS teams to evaluate system enhancements and upgrades, and participate in data testing and audits.

Essential Functions and Responsibilities:

• Manages the implementation and administration of compensation and total rewards programs such as health insurance, disability insurance, life insurance, retirement and other plans, wellness screenings and events, annual open enrollment, and annual performance appraisals.

• Develop and manage an effective employee communication and engagement strategy for compensation and total rewards initiatives. Evaluate, prepare, and communicate information to newly-hired, current and former Team Members about benefit programs, policy and procedures, changes and government-mandated disclosures, and compensation related questions.

• Ensure programs are administered effectively while providing best in class customer service to Leaders and Team Members. Travel to all casino properties to accommodate Team Members and managers with various benefit and compensation-related issues.

• Partner with various departments to optimize processes and the Team Members experience (ie: Payroll, Risk Management, IT, HR teams, etc).

• Design, implement and maintain benefits related applications, systems, database and associated data feeds, interfaces, and processes. Partner with HR Systems and HRIS teams to evaluate system enhancements and upgrades, and participate in data testing.

• Incorporate technology solutions and review and implement processes that increase efficiency on a regular basis.

• Analyze and evaluate services, coverage and options available through insurance and investment companies to recommend programs to best meet the needs of the organization.

• Lead audit activities, including audit benefit plan enrollments, benefit deduction and payroll reports, and design and implement benefit and system audit plans based on health and welfare audit best practice, and auditing weekly compensation processing.

• Manage annual reporting and compliance requirements for all benefit plans and coordinate with internal departments and external partners for accuracy and compliance with government regulations.

• Accurately reconcile health care invoices in a timely manner and manage the invoice payment process.

• Implement and lead the SGC Wellness Program including the management of the Seneca Niagara Health Office.

• Administer base pay structures, incentives and bonus programs, executive compensation and administrative guidelines based on business needs and objectives.

• Oversee the performance management process including the design and development of competencies and performance review forms.

• Manage salary survey and market data analysis process including survey submissions, market pricing process and salary planning process.

• Prepare and oversee the preparation of reports, salary administration policy manuals, internal publications and program description materials.

• Keep apprised of government legislation; Maintain employee compensation program compliance with new regulations and requirements.

• Completes and distributes Compensation Committee agenda to members. Attends committee meetings and presents various compensation items, completes and distributes committee minutes to members. Files agenda, supporting documentation and committee meeting minutes.

• Establish and maintain external contacts and relationships with other casinos and local businesses in order to share relevant benefits and compensation data and to conduct wage and salary studies.

• Manage the Compendiums for all properties, making sure all information is up-to-date as information changes and ensure the Seneca Gaming Authority is contacted as well. Ensure that job descriptions exist for all current positions and are maintained and are accurate and up-to-date with the goal of providing clarity and focus to employees and information to price jobs.

• Hire, supervise, train, and motivate a staff of specialists and assistants.

• Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times.

• Provide exceptional customer service and communicate in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff.

• Meet attendance guidelines and adhere to regulatory, departmental and company policies.

• Complete all required training within nine (9) months from commencement of employment.

• Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule.

• Develop, mentor and train enrolled Seneca nation members for future leadership and senior management positions with the Company.

  Position Requirements

  Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.

  Education/Experience:

• Baccalaureate degree in Human Resources, Business Management, or equivalent field required; master’s degree preferred.

• PHR, SPHR, CEBS or CBP designation preferred.

• Baccalaureate degree in Human Resources, Business Management, or equivalent field with seven years of compensation and employee benefits experience including three (3) years at a senior or supervisor level OR an equivalent combination of education and/or experience is required.

• Compensation experience must include designing and implementing performance based and variable pay programs, including developing and maintaining job descriptions.

• Employee benefits experience must include the design and administration of health and welfare benefit plans, retirement plans (401k, etc.), leave plans and compliance with Federal benefits laws (FMLA, COBRA, Disability).

• Demonstrated knowledge and experience with an HRIS/HCM, specifically benefits database design, plan configuration, structure, functions and processes, and experience with database query tools.

• Strong understanding of HR, benefit and payroll processes and data, interface and file feed development including eligibility and enrollment rules and benefit procedures in order to ensure correct implementation.

• Thorough knowledge of Microsoft Office applications.

• Effective organizational and interpersonal skills including written and verbal communication skills.

• Must possess and maintain a valid driver’s license and be able to substantiate a safe driving record within the parameters acceptable to our liability insurance carrier.

Language Skills and Reasoning Ability:

• Must possess a high degree of inter-personal competence in order to help meet employee's needs with regard to their benefits.

• Must possess excellent communication skills.

• Ability to write routine correspondence and to speak effectively to the public, employees and customers.

• Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.

• Strong verbal and written communication, organizational and administrative skills.

  Physical Requirements and Work Environment:

  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted.

• Adequate manual dexterity to operate office equipment.

• Light lifting.

• Occasional travel.

• Must be able to effectively understand and communicate to candidates and employees.

• Must be able to stand, walk, and move through all areas of the casino.

• Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.

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