Position Overview:

The Leasing Executive is responsible for leasing and maintaining positive resident relations of multi-family residential apartments.

Essential Duties & Responsibilities:

• Greet prospects and qualify for lease.

• Responsible for inputting all records into data management software (prospect information, traffic reporting, etc.).

• Inspect models and available market ready & furnished apartments; communicate related service needs to Property Manager/Maintenance Supervisor.

• Demonstrate community & models/apartments and apply product knowledge to prospect’s needs by communicating the features and benefits; comply with Fair Housing requirements; close the sale to meet and exceed monthly goals.

• Follow-up with all prospects & attempt to close.

• Process applicant’s application through screening software; prepare lease documentation and complete move-in paperwork/procedures.

• Follow-up with applicant throughout their move-in to ensure a seamless transition into their new home.

• Ensure apartment is ready for resident prior to move-in date; report any issues to Property Manager & Maintenance Supervisor.

• Provide orientation of community & apartment to new residents.

• Assist residents throughout their residency to ensure customer satisfaction and increase lease renewals.

• Complete/update monthly market study reports of competitive properties; complete weekly traffic reports.

• Represent the company in a professional manner at all times.

• Participate in on-site & outside marketing events as required. Assist with event planning, along with setup and breakdown of events.

• Put together marketing brochures and move-in packets.

• Participate in outreach marketing to real estate agencies & local businesses.

• Assist in placing and removing banners, bandit signs, flags, etc.

• Assist with social media & online marketing.

• Distribute newsletters & flyers.

• Complete Administrative duties (accept rental payments; maintain resident files, distribute community issued notices; maintain accurate commission records; implement community policies/rules & regulations).

• Maintain open communication with Property Manager & Maintenance Supervisor.

• Contribute to cleanliness & curb appeal of the community on a daily basis.

  Qualifications:

• 2 years sales experience in real estate, retail, hospitality or sales environments.

• Undergraduate degree preferred

• Proficiency in Google, Appfolio, Wordpress, Mailchimp and Canva preferred.

• Prior training in Fair Housing regulations preferred.

• Strong oral and written communication skills

• Possess a positive attitude, good listening and problem-solving skills.

• Must be extremely responsive, courteous, reliable, energetic and upbeat.

• Ability to work flexible hours, including weekends and evenings.

• Phone sales and leasing skills are required.