JOB REQUIREMENTS: Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor\'s Degree Travel Percentage : 1 - 5% Job Description We are FIS. Our technology powers the world\'s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you\'re ready to start learning, growing and making an impact with a career in fintech, we\'d like to know:Are you FIS? About the role: As a Client Success Manager, you will act as primary liaison for the service side of theclient relationship including responsibility for relationship management and service delivery for one or more assigned clients strategic to the Enterprise. About the team: All of us in Banking Solutions believe the client is the end all. They drive our business, they set our ultimate goals and we work for them. We believe in professional and honest communication. We deliver what we promise and we never promise what we can\'t give. What you will be doing: As primary liaison, is responsible for escalation, building of relationships with client contacts and management and coordination of the client loyalty process. Developing strong working relationships with assigned clients and FIS resources. Demonstrating financial management and revenue achievement of assigned territory through use of appropriate tools to track accounts receivable, calculate service level credits and billing. Managing and communicating expectations internally and externally. Managing the service component of the client relationship. Educating clients on various FIS processes and procedures assisting with awareness, navigation and self-help tools (note: this role is not responsible for opening up requests or being the direct point of contact for support or project related items.) Conducting regularly scheduled status... For full info follow application link. FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/upload/eeocselfprint_poster.pdf For positions located in the US, the conditions below apply. If you are made a conditional offer of employment, you will be required to undergo a drug test and background check (including criminal record check) ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/3FBA52905A8940B7