Job Information
Association of Property Owners of the Hideout, Inc. Server in Lake Ariel, Pennsylvania
*PRIMARY PURPOSE * Take orders, serve food and drinks, answer inquiries about menu and attend to the needs of the guest to optimize their dining experience
PRIMARY DUTIES:
- Answer questions about food and drinks including daily specials, ingredients, preparation and accompanying items.
- Attend daily pre shift meetings.
- Greet newly seated guests in a friendly manner within 30 seconds of being seated.
- Take drink order at guest greeting, deliver beverages & offer appetizers.
- Take entire order and repeat order to guests for clarification.
- Up-sell menu items, such as appetizers, entrees, beverages and desserts.
- Ring up orders on POS. quickly and in proper sequence using appropriate abbreviations and charges.
- Follow alcohol awareness procedures for preventing & handling intoxication of guests.
- Maintain table appearance by pre-bussing, checking drink levels, removing clutter and providing extra napkins if necessary.
- Total bill and present check upon removal of last plate or upon request.
- Accept payment and provide change or credit card voucher within 1-3 minutes of guests' payment.
- Follow appropriate accounting procedures for closing checks and vouchers.
- Keep station clean, sets up and take down station appropriately adhering to company sanitation procedures.
- Perform additional duties as assigned