Job Information
Catholic Funeral & Cemetery Services Operations Manager (Location Manager) in Lafayette, California
Assistant Location Manager
Are you seeking a challenging leadership position that allows you to make a difference in families lives?
Are you a leader with a coaching mindset who enjoys developing people towards success?
Are you looking for competitive compensation and a great working environment?
If you answered yes, then CFCS is looking for someone like you!
Position Summary
The Location Manager is accountable for managing the day-to-day operations and resources of a Catholic Funeral & Cemetery Services (CFCS) location and is responsible for assuring staff serve families in a Family First, compassionate, respectful, caring, and professional manner, while meeting their needs for cemetery, cremation, and/or funeral products and services.
Exhibiting the values of the Catholic faith and CFCS, Location Managers have a passion for their work, stand as a role model to their staff, and serve as a positive motivator to the growth of a cemetery and funeral center.
Location Managers will demonstrate by example, CFCS’ Core Values–Share the Journey, Serve with Care, and Make It Happen–in all their dealings with families, staff, and internal/external contacts.
The Location Manager, reporting to the Director of Cemeteries and Funerals, will interact with a broad range of people, such as staff, families, clergy, parishioners, community leaders, vendors–to deliver a high-quality, high-value family experience.
Qualifications
Education and Experience
College degree preferred
4-5 years in sales management
Team development experience
Proven record of meeting or exceeding revenue goals
Experience managing medium-to-large sales/customer service teams
Experience coaching direct reports and motivating teams to achieve results
Knowledge, Skills, and Abilities
Knowledge of Catholic rituals and traditions
Understanding the Order of Christian Funerals
Able to conduct oneself with a “Family First” approach
Able to prepare, forecast, and analyze budgets/financial reports
Capable of overseeing multiple functional areas
Strong interpersonal and communication skills
Possess excellent written and verbal skills
Familiar with special event planning and coordination
Ability to coach and train highly performing individuals and teams
Proficient in the use of computers, software, and technology
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