S06 Lead Custodian

The Cornell University campus is widely admired as one of the world's most beautiful academic settings. The Division of Facilities and Campus Services (FCS) is committed to providing the highest quality service to faculty, students, staff, alumni, and visitors. With more than 260 major buildings enhancing the magnificent landscape of the Ithaca campus, approximately 1,000 highly talented and dedicated staff serve as stewards of the campus resources and operations.

All employees are accountable for supporting the organization's values of truth, respect, excellence, teamwork, and integrity, in addition to supporting inclusive and sustainable practices in carrying out everyday responsibilities.

Position Summary:

The lead custodial position oversees the comprehensive custodial maintenance of assigned Cornell buildings and staff of 10 or more custodians. Oversight responsibilities may increase during times of critical need. Responsible for functioning as an acting supervisor of an entire custodial complex in manager's absence. The position serves as the primary lead person for the complex emergency call-in process and is expected to respond to campus emergencies and custodial concerns after normal working hours, to include evenings and weekends. Periodically required to work overtime with special projects.

Areas of Responsibility Include:

• Oversight of routine custodial maintenance and care of the buildings assigned, including furniture, rugs, and floor care.
• Will be responsible for ordering supplies and maintaining chemical and all equipment inventories used for custodial work within the complex, as well as maintaining the linen inventory.
• Assists custodial manager with key inventory and key security.
• Assists with the evaluation, development, and training of each custodian in their assigned area (new employee training and ongoing training) and is responsible for the continuous informal inspection of their employees' work areas.
• Assists manager in resolving interpersonal conflicts and customer complaints.
• Assists with Quality Assurance Program to ensure level of cleanliness set by department and APPA standards.
• Responsible for staff compliance with health and safety regulations. Ensures adherence to proper chemical use, equipment safety, and PPE requirements.

This is a union position within the United Auto Worker's bargaining unit (UAW). The rate of pay is $22.73/hour. At the end of the probationary period, employees will be required to pay union dues per Article 1 of the Agreement.

Ours is a values-based organization where all employees are accountable for supporting the organization's values of truth, respect, excellence, teamwork, and integrity. FCS employees are required to attend staff development trainings and participate in the performance evaluation process.

We Require These Qualifications:

• A high school diploma or equivalent is required.
• 3-5 years of significant custodial experience.
• 1-2 years of significant leadership experience.
• An excellent work attendance history.
• Excellent organizational, communication, and interpersonal skills, and must have the ability to assist the manager in conflict resolution.
• Good math, reading, and writing skills.
• Flexible and adaptable to changing priorities, while maintaining a consistent positive and supportive attitude.
• Skills in assessing and scheduling appropriate work assignments. Must be able to effectively train employees in departmental custodial protocol and the use of power equipment for hard floor and carpet maintenance.
• Must be able to manage sensitive and confidential information to maintain and ensure the privacy of all Cornell customers' work, study, living, and research areas.
• Ability to comprehend and maintain a high level of security in all campus facilities maintained.
• Experience with supply and equipment inventory and the accounting thereof.
• Safety conscious and can climb and work from an 8' step ladder; able to work in a dusty environment using a variety of cleaning chemicals; able to lift and move 50 lbs.
• Must have and maintain a valid U.S. driver's license; may be required to operate a motor vehicle (your own vehicle or Cornell-owned) to travel to/from job sites. May be required to obtain DOT certification.

Rewards and Benefits:

Cornell University provides excellent benefits that include professional development, access to many wellness programs, employee discounts with local and national retail brands, health care options, and great retirement options. Cornell provides generous paid leave provisions as well, including 3 weeks of vacation, health leave, personal leave, and 13 paid holidays (including end-of-year winter break).

Cornell has also been nationally recognized as an award-winning workplace for our health, wellbeing, sustainability, and diversity initiatives. For more information, click here.

This is a full-time, non-academic staff, benefits-eligible opportunity located in Ithaca, New York.

Application Procedure:

When applying through our system, please remember to attach your application materials (Resume and Cover Letter) in either Microsoft Word or PDF format. In the Experience Section of your application, use the "Drop Files Here" box to manually drag document(s) into your application. For a more detailed description and instructions on how to apply online, please click here as an external candidate. NOTE: Cornell employees must apply through the Internal Cornell Career site.

• Relocation assistance is not available for this position.
• Visa sponsorship is not available for this position.

Familiarize yourself with Cornell's COVID-19 workplace guidance as well as the university's COVID-19 services and information.

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Job Titles and Pay Ranges:

Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience

• Education level to the extent education is relevant to the position

• Unique applicable skills

• Academic Discipline (faculty pay ranges reflects 9-month annual salary)

To learn more about Cornell's non-union staff job titles and pay ranges, see Career Navigator.

Union Positions

The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell's union wages, see Union Pay Rates.

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Employment Assistance:

For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email mycareer@cornell.edu.

If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell University's Office of Institutional Equity and Title IX at voice (607) 255-2242, or email atequity@cornell.edu.

Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also request an appointment to use a dedicated workstation in the Office of Talent Attraction and Recruitment, at the Ithaca campus, by emailing mycareer@cornell.edu.

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EEO Statement:

Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, and we do not tolerate discrimination based on any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty, and staff to all identities and backgrounds. We encourage individuals from underrepresented and/or marginalized identities to apply.

EEO Statement: Diversity and Inclusion are a part of Cornell University’s heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.

Minimum Salary: 31200.00 Maximum Salary: 31200.00 Salary Unit: Yearly