Description

Opening Available for Customer Service Representative!

Robert Half has a fantastic career opportunity for an articulate, highly-skilled Customer Service Representative. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. This role will be situated in a challenging and dynamic environment. This Indianapolis, Indiana Customer Service Representative position could be for you, if you're available for a long-term contract / temporary to hire opportunity.

How you will make an impact

• Handle incoming telephone calls

• May support business development and client referral goals by actively cross-selling and referring customers

• Offer friendly, accurate customer service in a timely fashion

• Field and send out send written business correspondence

  Requirements - Positive attitude and an engaging businesslike approach

• Proven computer skills

• Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

• Expertise in navigating basic office equipment and protocols

• Microsoft Excel experience preferred

• Comprehensive knowledge of customer service

• Strong familiarity with Microsoft Word

• Adeptness in numeric data entry

• Data entry experience

• Demonstrated knowledge of call centers

• No stranger to performing extensive research to resolve complex customer inquiries

• Strong communication and interpersonal skills (verbal, written, and listening)

  • Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

• Demonstrated ability to interact effectively with internal and external partners and clients/customers

• Strong customer service and office administrative skills

• 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .