Description

Would you enjoy diving deep into operating and improving some of the largest software systems humanity has ever built? Do the challenges that come of driving technical, business, and cultural change to improve the reliability, performance, and efficiency excite you?

The AWS Managed Operations (MO) organization was founded in April 2023, with the objective to reduce operational load and toil through long-term engineering projects. Managed Operations (MO) is building the best-in-class engineering and operations team that will own the day-to-day operations for AWS Regions; improving the availability, reliability, latency, performance and efficiency to operate AWS regions.

Amazon is looking for highly motivated Senior Systems Development Engineers who can balance the day-to-day operations of AWS’ software systems with long-term software engineering to reduce operational toil. We need engineers who enjoy constantly learning and diving deep into the wide range of systems and technologies that make up one of the world’s largest cloud providers.

A day in the life

You’ll roughly spend 50% of your time operating production systems and 50% making long-term improvements to the reliability, availability, and performance of those software systems. An example week could look like: Monday morning you root caused why some deployments recently failed, and in the afternoon, you made fixes for those bugs. Tuesday you realized there’s actually a common thread to those bug fixes yesterday, and designed a solution to that class of problem, seeking feedback from your team. On Wednesday you investigated a Service Level Objective (SLO) that recently became less than useful. You dove deep, talked with the partner team, and found out the thresholds no-longer makes sense, so you updated their infrastructure as code (IaC) to fix it. Then on Thursday and Friday you were developing software with your team on a system you designed which safely replaces the fleets in your team’s care with a more optimal hardware type, increasing the performance whilst decreasing its carbon emissions.

About the team

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life harmony

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

We are open to hiring candidates to work out of one of the following locations:

Herndon, VA, USA

Basic Qualifications

• 5+ years of deploying and operating in a Linux/Unix environment experience

• 5+ years of systems development in an IT or data center environment experience

• 3+ years of systems design, software development, operations, automation, and process improvement experience

• 3+ years of programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby experience

• Experience leading the design, build and deployment of complex and performant (reliable and scalable) software solutions in production

Preferred Qualifications

• 1+ years of development/programming/scripting language (Python/Java/Bash/Perl) experience

• Experience taking a leading role in building complex software or computing infrastructure that has been successfully delivered to customers

• Proficiency in one or more scripting languages (Bash, Python, Ruby, Perl)

• Experience developing distributed service applications & developing user experiences scenarios

• understanding of the AWS environment, including VPC, EC2, EBS, S3, SQS, Cloud Formation and Lambda.

• Proven ability to troubleshoot and identify the root cause of issues.

• A history of dealing well with ambiguity, prioritizing needs, and delivering measurable results in a dynamic environment.

• Experience with maintaining distributed systems and web services

• Automation, testing or monitoring framework development

• Experience in a 24x7 production environment, esp. one based on Linux

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $103,400/year in our lowest geographic market up to $201,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.