Job Description:

Job Title: Admissions SpecialistLocation: Hannibal, MODepartment: Clarity HealthcareEmployment Type: Full TimeShift: Monday - Friday 8:00 A.M. - 5:00 P.M.

Job Summary:

Are you a passionate and dedicated professional looking to make a positive impact in the lives of individuals in need? Do you want to work in a supportive and dynamic environment where you can grow your skills and advance your career? Join our team at Clarity Healthcare as an Admissions Specialist!

As an Admissions Specialist, you'll be responsible for maintaining professional relationships with referral sources, clients, and coworkers, ensuring program census is maintained, facilitating screenings, and offering administrative support. Our ideal candidate is detail-oriented, has excellent communication skills, and is adept at creating a welcoming atmosphere.

Hannibal, Missouri is special for its historical significance as Mark Twain's boyhood home, scenic location along the Mississippi River, affordable living, and tight-knit community spirit. Join us in improving the well-being of our community!

Position Perks & Benefits:

• 29 Days of PTO

• Competitive Pay

• On The Job Training*

• Eligibility for HRSA Loan Repayment *eligibility requirements

• Employee benefits package - health, dental, vision, retirement, life, & more**

• Competitive 401(k) Retirement Savings Plan – up to 5% match for Part-Time and Full-Time employees

• Company-paid basic life insurance

• Emergency Medical Leave Program

• Flexible Spending Accounts – healthcare and dependent child-care

• Health & Wellness Program

• Employee Assistance Program (EAP)

• Employee Discount Program

• Mileage Reimbursement

Key Responsibilities:

• Referral Management: Respond to new referrals and document them using the appropriate method. Maintain a waiting list according to CARF and DMH standards.

• Relationship Building: Maintain positive and professional relationships with referral sources, clients, and coworkers, adhering to the Code of Ethics and agency policies.

• Census Maintenance: Ensure program census is maintained according to the service model, applicable to medically monitored inpatient detoxification, residential, and outpatient clients/patients.

• Charting Compliance: Correct any file or charting technical deficiencies within the appropriate time frame.

• Screening Facilitation: Facilitate client screening over the phone or face-to-face, ensuring thorough and accurate information gathering.

• Administrative Support: Offer administrative support to clinical staff, including the completion of letters and forms such as SATOP forms.

• Admissions Processing: Complete admissions in the EMR and any other applicable databases, ensuring all necessary information, including face sheets, release of information, residency, and financial information, is accurately entered.

• Insurance Coordination: Coordinate with Care Managers to ensure accurate insurance information for clients is obtained and documented.

• Data Entry: Enter data into the computer database within the appropriate timeframes, ensuring accuracy and compliance.

• Billing Coordination: Coordinate with the billing department to ensure all admissions, transfers, and discharges are completed within designated timeframes and successfully batched to the payer.

• Customer Service: Exhibit exceptional customer service skills, creating a welcoming environment for new clients and patients.

• Documentation Support: Assist in filing, conducting quantitative chart reviews, and compiling chart information as needed.

• Additional Duties: Perform other duties as assigned by Leadership.

Education and/or Experience Qualifications:

• High School Diploma or General Equivalency Diploma.

Additional Qualifications:

• Excellent verbal and written communication skills.

• Adept at establishing rapport and creating a welcoming atmosphere.

• Ability to prioritize tasks/duties and manage multiple tasks while meeting deadlines.

• Basic computer skills in Word & Excel.

• Knowledge of confidentiality laws related to treating mental health and substance use disorders.

• Extensive knowledge of the policies, procedures, and regulations of the program to which the associate is assigned.

• Attentive to detail.

Supervisory Requirements:

• None

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we value diversity, equity, and inclusion in our workforce and encourage applications from individuals from diverse backgrounds and experiences. If you are passionate about empowering your local communities and promoting health equity, we invite you to join our mission-driven organization that is committed to building a diverse, equitable, inclusive, and authentic workplace.

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Preferred Family Healthcare is a Smoke and Tobacco Free Workplace.

About Brightli

Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care.

Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), and Southeast Missouri Behavioral Health (SEMO). While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come.

Brightli Snapshot

• 200 locations

• 4 states

• 19 subsidiaries and/or affiliates

• 5k+ employees