Description

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Internal Audit

This position will support United's Chicago headquarters by performing testing of information technology general controls (ITGCs) as part of the IT Core Assurance program. The Manager – Internal Audit IT Core Assurance is a people manager responsible for directly overseeing and supervising IT Core assurance audit staff and seniors supporting the IT Core assurance program. This manager is responsible for helping to design, develop, implement, and operate the IT Core Assurance program focused on the ongoing and recurring evaluation of Information Technology General Controls (ITGCs) operating at United (primary focus is non-SOX ITGCs). This role will partner with the Director of Digital and Cyber audit to standup the IT Core Assurance program and integrate internal control evaluation services with Internal Audit projects where needed.

Job overview and responsibilities:

Program Development and Management:

• Supports the development, rollout and operationalization of the IT Core Assurance program and applies simplification and optimization into the scoping and testing process

• Supports the design and development of tracking and reporting dashboards to monitor IT Core Assurance testing scope, coverage, and status

• Incorporates a data-first approach supported by automation and 100% testing

• Proactively develops partnerships with management to enhance and optimize the IT Core Assurance program. This includes working across the team with IA and functional teams within DT and CDR

• Serve as a trusted business partner and advisor to United second line and compliance functions

• Serve on projects and committees to provide input to queries on internal controls and procedures

• Interacts with stakeholders to better understand their business and strategy, demonstrating a commitment to continually improve the organization

Coordinates with the SOX testing Program management on rotating and sharing IKC resources to support internal control testing

Project Management:

• Manages a team of IT Auditors supporting the IT Core assurance program, which includes performing ITGC testing and on occasion, supporting IT audit and advisory projects

• Counsels and guides staff to ensure that control testing is performed with high quality within expected timelines

• Oversees the execution of the IT Core Assurance program and reviews and provides direction on ITGC testing

• Manages the documentation, collection, review and assessment of controls relating to the IT environment supporting UAL, and communicates evaluation results to leadership

• Demonstrates project management experience through using available tools and technology and escalate project management issues as needed

Manages IT Core Assurance team to support Internal Audit projects (i.e., audits, advisories, and initiatives) as needed

Staff Development and Engagement:

• Directly responsible for the management and development of the IT Core Assurance team

• Coaches and mentors staff, and is responsible for their technical development. Also supports the technical development of IKC ITGC testing resources, including team members supporting IT SOX testing

• Develops and retains team members, including career growth, training, goal setting and performance evaluations

• Trains staff on audit and testing standards, department procedures, and technical skills required for their position

• Recruits and interviews staff

• Manages professional development opportunities, including internal and external training, professional association memberships, and networking events

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.

Qualifications

· Bachelor's degree

· Management Information Systems, Information Technology, Information Security, Computer science or equivalent

· 6+ years experience in IT Audit or related field

• Experience in testing internal controls around application, and IT general controls (ITGCs)

· 2+ years people management experience

· CISA certification or equivalent

· Highly organized and highly proficient in prioritization and overall program management

· Strong problem-solving skills and ability to communicate effectively, both in written form and verbally

· Effective communication skills

· Highly developed, demonstrated teamwork skills

· Exceptional interpersonal and leadership skills with a demonstrated ability to gain the confidence of stakeholders

· Ability to build consensus and relationships with peers across the organization.

· Fluent in English (written and spoken)

· Ability to document and communicate control deficiencies in a clear, precise, and actionable manner

· Willing to accommodate U.S. work hours when needed

· Willingness and ability to travel globally when required

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT