Description:

The Scheduling Specialist’s primary role is to provide end-to-end scheduling execution for all FlightSafety internal/external customers, ensuring a best-in-class customer service experience. The Scheduling Specialist coordinates the administration of regulatory and operator training requirements between client and its customers and clients

Acts as the primary liaison and manages the customer/client scheduling process in accordance

with operational procedures, specific training needs, and requirements that may impact schedule

modifications

• Communicates continuously with customers/clients, Scheduling Lead/Manager, and applicable

cross-functional partners to ensure timely coordination of information and accuracy of schedule

• Understand and adhere to regulatory requirements, including country specific guidance, and

verifies training objectives and documentation

• Collaborates closely with Client Services team – including supplemental and/or back-up support

as needed – to enrich the interactive success of the Customer Support department

• Familiarity with FlightSafety’s suite of products and services to offer customers additional

training, when available

• Assess, organize, plan and assign resources to customer training events, instructor training and

qualifications

• Perform other related activities as assigned or requested

Skills:

Customer service, Schedule appointments, Data entry

Top Skills Details:

Customer service,Schedule appointments,Data entry

Additional Skills & Qualifications:

Bachelor’s degree preferred or one (1) – two (2) years’ related experience and/or training; or

equivalent combination of education and experience

Experience Level:

Entry Level

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.