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RELX INC Implementation Consultant in Brisbane, Australia

About our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.About the Role

As an Implementation Consultant, you will be working on Affinity implementation projects and collaborating with the product community. Resolving issues and providing end-user training as part of your responsibilities.

Responsibilities

  • Providing Application Consulting Services to Customers during the implementation of Practice Management solutions

  • Installing and configuring the solution to align with client’s requirements

  • Adhering to the standard implementation methodology and approach in all phases of the project

  • Delivering End-User training both remotely and on-site as required

  • Identifying opportunities for revenue by increasing utilization of LexisNexis solutions at customer sites

  • Improving product and service solutions by providing expertise in pre-sales and internal forums

  • Assisting with product definition and documentation as well as Quality Assurance and testing when required

  • Collaborating with the team to adopt and adapt process improvements identified.

Requirements

  • Have extensive experience in Legal/Accounting software market and Legal Office environment.

  • Experience having formal training to analyze financial and business processes in law firms.

  • Demonstrable experience in Book Keeping Standards and or in Trust Accounting;

  • Intermediate (or above) level of expertise in MSOffice applications, specifically Word and Excel

  • Demonstrable analytical, conceptual, and problem-solving abilities

  • Ability to manage demands of working on multiple projects simultaneously

  • Crystal Reports writing an advantage

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

  • Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

  • Discounted Health plan rate and Optical Assistance

  • Life assurance and income protection

  • Option to buy additional Annual Leave days

  • Employee Assistance Program

  • Flexible working arrangements

  • Benefits for you and your family

  • Access to learning and development resources

Your recruiter will advise you on the full benefits package for your location

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .

RELX is a global provider of information and analytics for professional and business customers across industries.

We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.

In short, we enable our customers to make better decisions, get better results and be more productive.

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